Privacy Policy
At Nana Tips, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
Last updated: December 2024
Introduction
Nana Tips provides digital tipping solutions for car guards, customers, and facility managers. This Privacy Policy applies to all our services, including our website, mobile applications, and payment processing systems.
We comply with South African Protection of Personal Information Act (POPIA) and other applicable data protection laws. By using our services, you trust us with your information, and we take this responsibility seriously.
Data We Collect
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Personal Information: Name, email, phone number
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Payment Information: Transaction history, bank details
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Device Information: IP address, browser type
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Usage Data: How you interact with our service
How We Use Your Data
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Process your payments and tips
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Improve our services and user experience
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Send important updates about our service
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Prevent fraud and ensure security
Data Security
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Bank-grade encryption for all transactions
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Secure servers and regular security audits
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Limited employee access to personal data
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Regular security updates and monitoring
Your Rights
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Request access to your personal data
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Update or correct your information
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Delete your account and data
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Opt-out of marketing communications
Data Sharing and Disclosure
We only share your personal information with trusted partners who are directly involved in providing our services:
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Payment processors to handle transactions
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Cloud service providers for secure data storage
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Analytics services to improve our platform
We never sell your personal information to third parties or use it for purposes other than providing and improving our services.
Questions About Your Privacy?
We're here to help you understand how we protect your data and answer any questions you may have.